DTA Panels Reference

Comms Panel - Phone Tab

Comms Panel - Phonebook/Contacts Tab

Comms Panel - History Tab

PADLOCK Panel

Conference Panel

OUTBOUND Dial Panels

SMS Panels

Email Panels

Digital Panel

Transcript Details Panel

Information Panels

Interactions Panel

Chat Panel

Wrap Panel

Unprocessed Messages Panel

Notification Centre Panel

Activity Log Panel

Queue View Panel

My Queues Panel

Voicemail Panel

Quality Report Panel

Broadcast Panel

Monitor Agents Panel

Web Switchboard Panels

Settings Window