General Tasks

Listed below are the tasks that you need to perform to build your back office.

View Licences

View and Edit Organisation Settings

View and Edit Site Details

Create a User Group*

Create a Service Type*

Create Users*

Configure a User's Services

Change a User's Service Type

Configure Hardware Devices

Set up Conference Room Phones

Create a User Hunt Group

Assign User Hunt Groups to a Supervisor

Create and Assign Extension Numbers*

Configure Overflows to Other Destinations

Configure Call Forwarding for a User

Configure Voicemail for a User

Configure Voicemail for a Hunt Group

Configure Shared Voicemail

Create Corporate Directories

Create a User Pickup Group

Create a User Paging Group

Create a Call Park

Set up and Force Sites to Disaster Recovery

Configure Call Barring

Configure a Switchboard

Configure Recording Manager Access to User Recordings

Configure Speed Dial Profiles

Configure Speed Dial Ranges

Configure Custom Panel Profiles

* mandatory