Real-Time Statistics Configuration Tasks
Administrators only
The following topic explains how to set up a real-time statistics dashboard:
Create a Dashboard for Real-Time Statistics
The following topics explain how to place and configure individual real-time modules:
Place Real-Time Modules on a Dashboard
Configure a Real-Time Bar Chart Module
Configure a Real-Time Pie Chart Module
Configure a Real-Time Line Chart Module
Configure a Real-Time Readout Module
Configure a Real-Time List Module
Configure a Real-Time Gauge Module
Configure a Real-Time Agent Group Module
Configure a Real-Time Alerts Module
Configure a Real-Time Clock Module
Configure a Real-Time Queues Module
Configure a Real-Time Word Cloud Module
Configure a Real-Time User States Module
Configure a Real-Time Dial Campaign Module
Configure a Real-Time Planned Calls Module
The following topic deals with alerts:
Configure a Real-Time Message Alert
The following topic explains how to design custom statistics for use in real-time modules: