Configure a Real-Time Dial Campaign Module

This is a procedural topic for administrators describing how to configure a real-time Dial Campaign Module.

This topic also covers the related task Remove a Campaign From the Module.

Prerequisites

• You have logged in to storm with your user log in credentials and then launched the VIEW application. See Log in to storm and Launch VIEW.
• You are familiar with the VIEW Dashboard Interface.
• You have created a real-time dashboard. See Create a Dashboard for Real-Time Statistics.
• You know how to place real-time modules from the Module palette. See Place Real-Time Modules on a Dashboard.
• You are familiar with the meanings of the real-time statistics supported in the module. See Dial Campaign Module.

Basic Configuration

1. From the Module palette, drag and drop a Dial Campaign module onto an empty part of the dashboard.

2. Click the button in the module's title bar to display the configuration options.

3. Enter a meaningful name and description for the module. The description will appear in a tooltip when a mouse cursor hovers over the module's title bar.

4. Click Add Campaigns and then select the OUTBOUND dialler campaign(s) whose statistics you want to display. Then click OK.

5. Click Save.

For a description of the module's columns, see Dial Campaign Module.

Related Tasks

Task	Procedure
Remove a Campaign From the Module	In the configuration panel, click the button for the campaign you want to remove.

Explore Further

How VIEW Works