Routing Schedule ID

This data export field displays a storm-generated identifier for the routing schedule (if any) assigned to the storm access point.

Historical Data Source	CONTACT Data Records
Category	INBOUND
Channels
Size (bytes)	4
Filter	None
Dimension	None

Key to symbols

The field value is written to the inbound leg of all external incoming interactions.

Example

This data export report shows an incoming call to a route plan that was under the control of the routing schedule named 'Sched_main', which was assigned an ID of 1453.

Call Date/Time	Call Direction	Originating address	Access	Route Plan	Routing Schedule	Routing Schedule ID
2018-07-30 17:46:59	I	01344304304	01617742430	Monumental Travel	Sched_main	1453