Access
This data export field displays the name of the storm access point. The access point type is given by Access Type ID.
|
Historical Data Source |
CONTACT Data Records |
|
Category |
INBOUND |
|
Channels |
|
|
Size (bytes) |
512 |
|
Filter |
Access |
|
Dimension |
Access |
The field value is written to the inbound leg of all external incoming interactions.
Example
This data export report shows incoming interactions over three channels:
Row 1: Incoming web chat
Row 2: Incoming email
Row 3: Incoming call
|
Access |
||||
|
2018-02-13 10:06:14 |
I |
Amos |
Monumental Enquiries |
8 |
|
2018-02-13 10:33:40 |
I |
j65.burt@teleworm.com |
monumentalcontact@gmail.com |
4 |
|
2018-07-30 14:41:11 |
I |
07700900432 |
01617742430 |
1 |
Filter
Include or exclude one or more storm access points in your organisation.