Route Plan

This data export field displays the name of the route plan assigned to the storm access point.

Historical Data Source

CONTACT Data Records

Category

INBOUND

Channels

       

Size (bytes)

1026

Filter

Route Plan

Dimension

Route Plan

Key to symbols

The field value is written to the inbound leg of all external incoming interactions.

Example

This data export report shows an incoming voice call:

Route Plan

2018-07-30 17:15:18

I

01344304304

01617742430

Monumental Travel

Filter

Include or exclude one or more route plans in your organisation.