Route Plan
This data export field displays the name of the route plan assigned to the storm access point.
Historical Data Source |
CONTACT Data Records |
Category |
INBOUND |
Channels |
|
Size (bytes) |
1026 |
Filter |
Route Plan |
Dimension |
Route Plan |
The field value is written to the inbound leg of all external incoming interactions.
Example
This data export report shows an incoming voice call:
Route Plan |
||||
2018-07-30 17:15:18 |
I |
01344304304 |
01617742430 |
Monumental Travel |
Filter
Include or exclude one or more route plans in your organisation.