Routing Schedule

This data export field displays the name of the routing schedule (if any) assigned to the storm access point.

Historical Data Source

CONTACT Data Records

Category

INBOUND

Channels

       

Size (bytes)

1026

Filter

Routing Schedule

Dimension

Routing Schedule

Key to symbols

The field value is written to the inbound leg of all external incoming interactions.

Example

This data export report shows an incoming call to a route plan that was under the control of the routing schedule named 'Sched_main'.

Routing Schedule

2018-07-30 17:46:59

I

01344304304

01617742430

Monumental Travel

Sched_main

Filter

Include or exclude one or more routing schedules in your organisation.