Message Parts
This data export field displays the number of message parts that were used to transmit a long SMS message.
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Historical Data Source |
CONTACT Data Records |
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Category |
Messages |
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Channels |
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Size (bytes) |
4 |
|
Filter |
None |
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Dimension |
None |
Example
This data export report shows an incoming SMS message and its reply, both of which were transmitted in multiple parts.
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Message Parts |
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||||
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2018-10-10 11:54:59 |
I |
07700900432 |
66663 |
0 |
3 |
Thanks for help with booking my trip to Canada. As |
|
2018-10-10 11:58:52 |
O |
66663 |
07700900432 |
0 |
2 |
Hi Amos, you're welcome! I can confirm that you will be departing fr |
Detail
The data export field populates the inbound (I) and outbound (O) legs in interaction scenarios as illustrated below. See also, Communication Legs.
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External |
storm |
storm user |
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INCOMING SMS TEXT |
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OUTGOING SMS TEXT Agent-initiated or reply |
