Licence Type
This data export field displays the name of the licence that was acquired or released when a storm user logged in or logged out of a storm device.
|
Historical Data Source |
Licence Usage |
|
Channels |
|
|
Size (bytes) |
1026 |
|
Filter |
Licence Type |
|
Dimension |
Licence Type |
Possible Values
See Licence Usage Data Source .
Examples
This data export shows an inbound agent 'edred' who was assigned to handle calls and emails. It shows the acquisition of the appropriate licence types when he logged in to the agent desktop (storm DTA) and a deskphone at 13:30 and 13:34, respectively.
|
Acquired |
2020-03-06 13:30:28 |
Inbound Agent |
edred |
Agent Desktop |
|
Acquired |
2020-03-02 13:30:28 |
Agent E-mail |
edred |
Agent Desktop |
|
Acquired |
2020-03-06 13:34:38 |
Inbound Agent |
edred |
Paired Device |
|
Acquired |
2020-03-02 13:34:38 |
Agent Calls |
edred |
Paired Device |
Filter
Include or exclude one or more of the licence types listed in the table in The Licence Usage data source.