User

This data export field displays the user name of the user who acquired or released a licence.

Historical Data Source

Licence Usage

Channels

       

Size (bytes)

1026

Filter

User

Dimension

User

Key to symbols

Example

This data export report shows user jsmith's licence usage when he logged in to the agent desktop for handling calls and emails.

Usage Type

Licence Type

Acquired

2020-03-06  15:30:28

Inbound Agent

jsmith

122281

Agent Desktop

Acquired

2020-03-02  15:30:28

Agent E-mail

jsmith

122281

Agent Desktop

Filter

Include or exclude one or more users in your organisation.