Chat ID
For Web Chat 1.0 only.
This data export field displays a system-generated ID that uniquely identifies the web chat session.
Historical Data Source |
CONTACT Data Records |
Category |
Web Chat |
Channels |
|
Size (bytes) |
66 |
Filter |
Chat ID |
Dimension |
None |
The field value is written to the inbound leg of all web chat sessions.
Example
This data export report shows a web chat session with a unique ID of 129-1c4794aa-e806-43bc-9a26-906d161d08ba.
Chat ID |
||||
129-1c4794aa-e806-43bc-9a26-906d161d08ba |
10/08/2018 12:39 |
I |
Jake |
Monumental Enquiries |
Filter
Filter by using any of the following options on your chosen value(s):
Equal to |
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Starts with |
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Contains |
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Ends with |
Not Equal to |
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Does not start with |
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Does not contain |
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Does not end with |
Where available, you can use the Or operator to include multiple values in your filter.