SIP Resource Group?
This data export field indicates whether a call entered storm from a SIP resource.
|
Historical Data Source |
CONTACT Data Records |
|
Category |
INBOUND |
|
Channels |
|
|
Size (bytes) |
1 |
|
Filter |
None |
|
Dimension |
None |
The field value is written to the inbound leg of all external incoming interactions.
Possible Values
One of the following values is written to a record (communication leg):
|
SIP Resource Group Flag value |
Description |
|
1 |
The originating resource was SIP |
|
0 |
The originating resource was NOT SIP (for example, a PSTN) |
Example
This data export report shows that an incoming call did not enter a storm access point from a SIP resource.
|
SIP Resource Group? |
|||||
|
2018-07-24 12:03:39 |
I |
01344304304 |
01617741830 |
5 |
0 |