Route Plan Revision
This data export field displays the revision of the route plan assigned to the storm access point.
Historical Data Source |
CONTACT Data Records |
Category |
INBOUND |
Channels |
|
Size (bytes) |
4 |
Filter |
Route Plan Revision |
Dimension |
None |
The field value is written to the inbound leg of all external incoming interactions.
Example
This data export report shows an incoming call that was routed to a route plan that was on its fifth revision.
Route Plan Revision |
|||||
2018-07-30 17:15:18 |
I |
01344304304 |
01617742430 |
Monumental Travel |
5 |
Filter
Filter by using any of the following relational operators on your chosen value(s):
Equal to |
Greater than |
Less than |
Not equal to |
Greater than or equal to |
Less than or equal to |