Route Plan Revision

This data export field displays the revision of the route plan assigned to the storm access point.

Historical Data Source

CONTACT Data Records

Category

INBOUND

Channels

       

Size (bytes)

4

Filter

Route Plan Revision

Dimension

None

Key to symbols

The field value is written to the inbound leg of all external incoming interactions.

Example

This data export report shows an incoming call that was routed to a route plan that was on its fifth revision.

Route Plan Revision

2018-07-30 17:15:18

I

01344304304

01617742430

Monumental Travel

5

Filter

Filter by using any of the following relational operators on your chosen value(s):

Equal to

Greater than

Less than

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