Organisation ID

This data export field displays the ID of the organisation or sub-organisation that handled the communication leg.

Historical Data Source

CONTACT Data Records

Category

Basic

Channels

       

Size (bytes)

4

Filter

None

Dimension

None

Key to symbols

The field value is written to every communication leg generated in an interaction.

Note: this value also appears in the address field for the storm DTA Web iPath and the iPath soft phone devices, and also in mailbox IDs. See Originating Address, Destination Address, and Mailbox ID.

Example

This data export report shows an incoming call to the organisation 'Monumental', which has an ID of 129.

Organisation ID

2018-08-02 12:41:18

I

077009004323

01614960654

Monumental

129

2018-08-02 12:41:23

O

077009004323

iPath_129_cmilliband

Monumental

129