Voicemail Deposited?

This data export field indicates whether a voicemail of over 3 seconds duration was left by a caller to a user or a hunt group.

Historical Data Source

CONTACT Data Records

Category

UC

Channels

Size (bytes)

1

Filter

None

Dimension

None

Key to symbols

The field value is written to the inbound leg of all external incoming interactions.

A value of 0 is written to communication legs in all other calls and text interactions.

Possible Values

One of the following values is written to a record (communication leg):

Value

Description

1

A voicemail was deposited.

0

A voicemail was NOT deposited.

Example

This data export report shows that a voicemail was left for user 'bas'.

Voicemail Deposited?

2018-08-07 10:50:13

I

07700900432

01614960654

bas

1

2018-08-07 10:50:15

O

07700900432

01614960654

 

0