Username
This data export field displays the username of for the agent whose status changed, causing the record to be written. This is the username that the agent used to log in to storm DTA.
|
Historical Data Source |
CONTACT Agent Activity |
|
Channels |
|
|
Size (bytes) |
1026 |
|
Filter |
None |
|
Dimension |
None |
Example
This report shows the usernames for agents Baz Parsons and Stephen Dodd.
|
Username |
|||||
|
Available |
14/02/2024 12:29 |
Lunch |
Baz Parsons |
6179 |
bparsons |
|
Lunch |
14/02/2024 13:43 |
Available |
Baz Parsons |
6179 |
bparsons |
|
Lunch |
14/02/2024 13:42 |
Available |
Stephen Dodd |
14199 |
sdodd |
|
Available |
14/02/2024 14:00 |
Meeting |
Stephen Dodd |
14199 |
sdodd |
|
Available |
14/02/2024 13:50 |
Inbound Call Setup |
Baz Parsons |
6179 |
bparsons |