VIEW Historical Data Sources

The following topics describe the VIEW historical data sources and explain how data is written to each of them following interactions through storm.

 

CONTACT Data Records Data Source

CONTACT Actions Data Source

OUTBOUND Status Change

CONTACT Agent Activity Data Source

FLOW Action Cell Log Data Source

LOCK Transactions Data Source

Licence Usage Data Source

Organisation Licence Usage Data Source

Organisation Licence Usage Data Source

CKS Export Data Source