End Date Time
This data export field displays the date and time at which the user's last licence was released indicating that they had logged out of all devices. The field is not populated for a user who was logged in to at least one device when the record was written.
Historical Data Source |
Licence Usage |
Channels |
|
Size (bytes) |
8 |
Filter |
None |
Dimension |
None |
Format
You can display the date and time in a choice of formats. You can also change the time zone in which the time is displayed.
These settings are available via the field's Settings button.
Example
This data export report shows that when agent 'edred' logged out of the agent desktop (storm DTA) at 17:04, he was not consuming any licences. When agent 'jsmith' logged off from storm DTA at 17:14, he must have been using at least one licence of another type.
End Date Time |
|||||
Released |
2020-03-06 17:04:28 |
2020-03-06 17:04:40 |
Inbound Agent |
edred |
Agent Desktop |
Released |
2020-03-02 17:04:28 |
2020-03-06 17:04:40 |
Agent E-mail |
edred |
Agent Desktop |
Released |
2020-03-06 17:14:12 |
Inbound Agent |
jsmith |
Agent Desktop |
|
Released |
2020-03-06 17:14:12 |
Agent E-mail |
jsmith |
Agent Desktop |