End Date Time

This data export field displays the date and time at which the user's last licence was released indicating that they had logged out of all devices. The field is not populated for a user who was logged in to at least one device when the record was written.

Historical Data Source

Licence Usage

Channels

       

Size (bytes)

8

Filter

None

Dimension

None

Key to symbols

Format

You can display the date and time in a choice of formats. You can also change the time zone in which the time is displayed.

These settings are available via the field's Settings button.

Example

This data export report shows that when agent 'edred' logged out of the agent desktop (storm DTA) at 17:04, he was not consuming any licences. When agent 'jsmith' logged off from storm DTA at 17:14, he must have been using at least one licence of another type.

End Date Time

Released

2020-03-06  17:04:28

2020-03-06  17:04:40

Inbound Agent

edred

Agent Desktop

Released

2020-03-02  17:04:28

2020-03-06  17:04:40

Agent E-mail

edred

Agent Desktop

Released

2020-03-06  17:14:12

 

Inbound Agent

jsmith

Agent Desktop

Released

2020-03-06  17:14:12

 

Agent E-mail

jsmith

Agent Desktop