Card Type

This data export field indicates the type of debit or credit card used by the payer for the most recent payment transaction attempt in a secure storm LOCK/PADLOCK payment call.

Historical Data Source

CONTACT Data Records

Category

LOCK/PADLOCK

Channels

Size (bytes)

130

Filter

Card Type

Dimension

None

Key to symbols

Example

This data export report shows a LOCK (agent-free) payment call where the caller used a DELTA card to make a payment.

Card type

2018-12-14 11:34:45

I

07700900456

3447

DELTA

 

Detail

The data export field populates the customer leg of a call of an incoming or outgoing call as illustrated below. See also, Communication Legs.

 

  

External

storm

storm user

 

 

Deskphone LOG IN and LOG OUT

 

 

EXTERNAL INCOMING CALL

(2 legs)

 

 

 

OUTGOING CALL dialled directly from deskphone

or storm DTA Web iPath (1st leg)

   

or OUTGOING CALL initiated from the agent desktop (DTA)

(1st leg)

   

Initial called party leg (2nd leg)

 
   

 

 

 

 

TRANSFER of an INCOMING or OUTGOING CALL

Transfer leg (3rd and subsequent legs)

 
   

 

Filter

Filter by using any of the following relational operators on your chosen value(s):

Equal to

Greater than

Less than

Not equal to

Greater than or equal to

Less than or equal to

Remarks

Multiple transaction attempts during a call are presented in a single record. For details about multiple transaction attempts, use the Lock Transactions data source.

A value is not written to this field if different cards were used across multiple transaction attempts.