Access Number Description
This data export field displays the description given to the storm access point by a storm STUDIO administrator.
|
Historical Data Source |
CONTACT Data Records |
|
Category |
INBOUND |
|
Channels |
|
|
Size (bytes) |
512 |
|
Filter |
None |
|
Dimension |
Access Number Description |
The field value is written to the inbound leg of all external incoming interactions.
Example
This data export report shows incoming interactions over three channels:
Row 1: Incoming web chat
Row 2: Incoming email
Row 3: Incoming call
|
Access Number Description |
||||
|
2018-02-13 10:06:14 |
I |
Amos |
Monumental Enquiries |
Web Chat Routing |
|
2018-02-13 10:33:40 |
I |
j65.burt@teleworm.com |
monumentalcontact@gmail.com |
Email Route |
|
2018-07-30 14:41:11 |
I |
07700900432 |
01617742430 |
Monumental Travel |