Diverting Number
This data export field displays the originating number of a system that diverted the caller to the storm platform.
Historical Data Source |
CONTACT Data Records |
Category |
Basic |
Channels |
|
Size (bytes) |
2002 |
Filter |
None |
Dimension |
None |
The field value is written to the inbound leg of an interaction. No value is written for a non-diverted number.
Example
This data export report shows an incoming voice call.
Diverting Number |
||||
2017-12-31 17:15:18 |
I |
07700900432 |
01614960654 |
02079460843 |
2017-12-31 17:15:25 |
O |
07700900432 |
iPath_129_cmilliband |
|