Diverting Number CLIP

This data export field indicates whether a diverting number (if used) was presented, withheld, blocked, or was unavailable.

The field value is written to the inbound leg of an incoming voice interaction.

Possible Values

One of the following values is written to a record (communication leg):

Value	Description
0	The diverting number was presented.
1	The diverting number was withheld by the caller (this is, not written for internal calls).
2	The diverting number was either blocked by the network or was not available.

Example

This data export report shows an incoming voice call where the diverting number was withheld by the caller.