Number of Voicemails Before Call
This data export field displays the number of messages that were present in a mailbox when a caller was directed to the voicemail function.
Historical Data Source |
CONTACT Data Records |
Category |
UC |
Channels |
|
Size (bytes) |
4 |
Filter |
None |
Dimension |
None |
The field value is written to the inbound leg of all external incoming interactions.
A value of 0 is written to communication legs in all other calls and text interactions.
Example
This data export report shows that when a call was directed to bas' mailbox, there were 4 messages in the mailbox.
Number of Voicemails Before Call |
|||||
2018-08-07 10:50:13 |
I |
01614960654 |
bas |
0129042722 |
4 |
2018-08-07 10:50:15 |
O |
01614960654 |
|
0 |
0 |