Last Internal Called Party?

This data export field indicates whether the only or final outbound party in a call was a storm user.

Historical Data Source	CONTACT Data Records
Category	UC
Channels
Size (bytes)	1
Filter	Last Internal Called Party?
Dimension	None

Key to symbols

Possible Values

Value	Description
1	The final or only outbound party was a storm user.
0	The final or only outbound party was NOT a storm user

Example

This data export report shows an outgoing call (first two rows) followed by two subsequent internal transfer attempts (last two rows). All call legs indicate that the final party (Stephen) was a storm user.

Call Date/Time	Call Direction	Originating address	Destination address	Local Agent	Last Internal Called Party?
2018-08-03 14:51:56	I	00156531972e	077009004323	Jan Molenaar	1
2018-08-03 14:51:57	O	01189304344			1
2018-08-03 14:53:01	O	077009004323 (303)	00156527D65C	Baz Parsons	1
2018-08-03 14:53:43	O	077009004323	001565192de5	Stephen Dodd	1

Detail

	External	storm	storm user
		Deskphone LOG IN and LOG OUT	Always 1

 

EXTERNAL INCOMING CALL (2 legs)

 

		OUTGOING CALL dialled directly from deskphone or storm DTA Web iPath (1st leg)
		or OUTGOING CALL initiated from the agent desktop (DTA) (1st leg)
		Initial called party leg (2nd leg)

 

		TRANSFER of an INCOMING or OUTGOING CALL Transfer leg (3rd and subsequent legs)
		Of transferrer

Filter