Total Contingency Usage Count per Site/User Group

This data export field displays the number of contingency licences of this record’s type in use by the user group at the site when the record was written.

Historical Data Source

Licence Usage

Channels

       

Size (bytes)

4

Filter

Total Contingency Usage Count per Site/User Group

Dimension

None

Key to symbols

Examples

This data export report shows that when agent 'edred' logged in to the agent desktop, two contingency inbound agent licences and three contingency Agent E-mail licences were in use at the IT department at the Reading site.

Usage Type

Total Contingency Usage Count per Site/User Group

Acquired

2020-03-06  13:30:28

Inbound Agent

edred

Reading

IT Department

2

Acquired

2020-03-02  13:30:28

Agent E-mail

edred

Reading

IT Department

3

Filter

Filter by using any of the following relational operators on your chosen value(s):

Equal to

Greater than

Less than

Not equal to

Greater than or equal to

Less than or equal to