Current Script

This data export field displays the name of the FLOW script the incoming contact was in when the action cell record was written.

Historical Data Source

FLOW Action Cell Log

Channels

        

Size (bytes)

1026

Filter

Current Script

Dimension

Current Script

Key to symbols

Example

This data export report shows an incoming call to a FLOW script called 'Monumental'. The script invoked a subsidiary script (Monumental Survey).

2018-10-24 15:29:22

Monumental

458971

Monumental

458971

2018-10-24 15:29:22

Monumental

458971

Monumental

458971

2018-10-24 15:29:22

Monumental

458971

Monumental

458971

2018-10-24 15:29:22

Monumental

458971

Monumental

458971

2018-10-24 15:29:22

Monumental

458971

Monumental_Survey

521725

2018-10-24 15:29:22

Monumental

458971

Monumental_Survey

521725

2018-10-24 15:29:22

Monumental

458971

Monumental

458971

Filter

Include or exclude one or more FLOW scripts in your organisation.

Remarks

If the agent used an exit code to transfer a call back into a FLOW script, the value reported in this field will not have changed for subsequent action cell records.