Call Start Date/Time
This data export field displays the date and time of the start of the interaction that invoked the FLOW script.
Historical Data Source |
FLOW Action Cell Log |
Channels |
|
Size (bytes) |
8 |
Filter |
None |
Dimension |
None |
Format
You can display the date and time in a choice of formats. You can also change the time zone in which the time is displayed.
These settings are available via the field's Settings button.
Example
This data export report shows an incoming call to a FLOW script called 'Monumental'. The script invoked a subsidiary script (Monumental Survey).
Call Start Date/Time |
||
2018-10-24 15:29:22 |
Monumental |
Monumental |
2018-10-24 15:29:22 |
Monumental |
Monumental |
2018-10-24 15:29:22 |
Monumental |
Monumental |
2018-10-24 15:29:22 |
Monumental |
Monumental |
2018-10-24 15:29:22 |
Monumental |
Monumental_Survey |
2018-10-24 15:29:22 |
Monumental |
Monumental_Survey |
2018-10-24 15:29:22 |
Monumental |
Monumental |
Remarks
If the agent used an exit code to transfer a call back into a FLOW script, the value reported in this field will not have changed for subsequent action cell records.