Call Start Date/Time

This data export field displays the date and time of the start of the interaction that invoked the FLOW script.

Historical Data Source

FLOW Action Cell Log

Channels

        

Size (bytes)

8

Filter

None

Dimension

None

Key to symbols

Format

You can display the date and time in a choice of formats. You can also change the time zone in which the time is displayed.

These settings are available via the field's Settings button.

Example

This data export report shows an incoming call to a FLOW script called 'Monumental'. The script invoked a subsidiary script (Monumental Survey).

Call Start Date/Time

2018-10-24 15:29:22

Monumental

Monumental

2018-10-24 15:29:22

Monumental

Monumental

2018-10-24 15:29:22

Monumental

Monumental

2018-10-24 15:29:22

Monumental

Monumental

2018-10-24 15:29:22

Monumental

Monumental_Survey

2018-10-24 15:29:22

Monumental

Monumental_Survey

2018-10-24 15:29:22

Monumental

Monumental

Remarks

If the agent used an exit code to transfer a call back into a FLOW script, the value reported in this field will not have changed for subsequent action cell records.