Data Management Row ID

This data export field displays the storm-generated identifier of the storm DATA MANAGEMENT table row, which triggered the outbound call or message during an OUTBOUND campaign.

Historical Data Source

CONTACT Data Records

Category

OUTBOUND

Channels

 

Size (bytes)

4

Filter

Data Management Row ID

Dimension

Data Management Row ID

Key to symbols

Example

This data export report shows the DATA MANAGEMENT table row IDs for the three contacts who were dialled in an OUTBOUND campaign.

Data Management Row ID

2018-10-12 12:10:11

O

00156531972e

   

2018-10-12 12:10:17

O

7737188074

Monumental Contacts

1404195179

2018-10-12 12:12:21

O

00156531972e

   

2018-10-12 12:12:26

O

7401809148

Monumental Contacts

1404195178

2018-10-12 12:14:37

O

00156531972e

   

2018-10-12 12:14:43

O

7841289009

Monumental Contacts

1404195177

Detail

The data export field populates the outbound (O) legs in an OUTBOUND campaign as illustrated below. See also, Communication Legs.

Voice Interactions

 

  

External

storm

storm user

 

 

Deskphone LOG IN and LOG OUT

 

 

 

OUTGOING CALL initiated from the agent desktop (DTA) (1st leg)

   

Initial called party leg (2nd leg)

 
   

 Not written for rejected preview calls

 

 

 

 

TRANSFER of an INCOMING or OUTGOING CALL

Transfer leg (3rd and subsequent legs)

 
   

 

Text Interactions

Written to the outbound leg of a storm OUTBOUND SMS campaign.

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