DTA Version 2 Help
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  4. Change Your Web iPath Settings

 

Change Your Web iPath Settings

This topic applies to users who are using the DTA Web iPath telephone device for making and receiving calls.

Procedure

  1. In the Toolbar at the left of the DTA main application window, click the Toolbar Settings button to display the Settings Window.
  2. In the Settings window, select My Telephone Device.
  3. Select Web iPath Settings.

Web iPath Settings

  1. Configure the settings as required. These have the following meanings:

Option

Description

Auto-answer

Switch off position (greyed out) Off. Incoming calls will NOT be answered automatically (default).

Switch on position (coloured) On. Incoming calls WILL be answered automatically.

Click the control to change its state.

Play DTMF Tones

Switch on position (coloured) On. Each keypress on the Dialpad WILL generate an audible tone

Switch off position (greyed out) Off. Each keypress on the Dialpad will NOT generate an audible tone (default).

Click the control to change its state.

Enable Echo Cancellation

Switch off position (greyed out) Off. Any echo on the line is NOT being cancelled (default).

Switch on position (coloured) On. Any echo on the line IS being cancelled.

You can switch this on at any time (including mid call) when audio quality is poor.

Enable Noise Suppression

Switch off position (greyed out) Off. Any noise on the line is NOT being suppressed (default).

Switch on position (coloured) On. Any echo on the line IS being suppressed.

You can switch this on at any time (including mid call) when audio quality is poor.

Web iPath Active

This control is NOT available during call setup (phone ringing or dialling out) or mid call.

Switch on position (coloured) Active. All calls will be made and received on the integrated DTA Web iPath.

Switch off position (greyed out) Not active. You will not be able to make or receive calls unless you are connected to storm via another telephone device. Switch to this state if you want to use your storm-registered deskphone to make and receive calls instead of Web iPath. You may need to activate your deskphone. See storm-registered Deskphone Users.

Click the control to change its state. 

Ringing and Auto Answer Volume

Use this to set the volume of your ring tone as well as the audio that is played by DTA Web iPath when auto-answering calls. To adjust the volume, either click anywhere on the slider, or click and drag the circle along the slider.

 

Volume control slider

 

For incremental control, either click the plus  or  minus buttons, or press the keyboard arrow keys when the circle is in focus (it is in focus when bordered by a light blue line as pictured above).

Note: storm prevents you from muting the volume completely.

The volume of the audio during a call is set using the Volume Control button on the Comms Panel - Phone Tab.

Devices

Use these options to control the devices to use:

Note: if no settings are shown, the system has been unable to detect your microphone or speakers. The ability to select devices as described in this section needs to be enabled if you are using Firefox as your browser. Consult your account manager or support representative for further information.

Microphone

The device you will speak into during the call.

Speakers

The device you will use to listen to the phone call.

Speakers for ringing

The device that will play the ringing notification.
  1. Close the Settings window by clicking its  button, or by clicking anywhere outside the window within the main application window.