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  4. Metrics in FLOW Action Cell Log

 

Metrics in FLOW Action Cell Log

This is the standard metrics reference for the FLOW Action Cell Log data source.

See the Standard Historical Metrics Reference section for a summary listing of these metrics.

Metric

Description

Script Calls

       

The number of contacts handled by a script.

Equivalent real-time statistic '<script name> Call Count' in the real-time events selector (FLOW Scripts events). See the storm VIEW User Guide.

Unique Calls

       

The total number of unique incoming interactions handled by FLOW.