Total Contingency Count
This data export field displays the number of contingency licences of this type that are currently in use by this organisation over the 5-minute period defined by the start and end time.
|
Historical Data Source |
Organisation Licence Usage |
|
Channels |
|
|
Size (bytes) |
4 |
|
Filter |
Total Contingency Count |
|
Dimension |
None |
Example
This data export shows the number of contingency licences of each type that were in use in the five-minute period from 16:50 to 16:55 on 2019-08-16.
|
129 |
Agent Calls |
2019-08-16 16:50:00 |
2019-08-16 16:55:00 |
200 |
0 |
|
129 |
Agent E-mail |
2019-08-16 16:50:00 |
2019-08-16 16:55:00 |
50 |
5 |
|
129 |
OUTBOUND Agent |
2019-08-16 16:50:00 |
2019-08-16 16:55:00 |
0 |
0 |
|
129 |
Inbound Agent |
2019-08-16 16:50:00 |
2019-08-16 16:55:00 |
200 |
0 |
|
129 |
Recording |
2019-08-16 16:50:00 |
2019-08-16 16:55:00 |
200 |
0 |
|
129 |
Supervisor |
2019-08-16 16:50:00 |
2019-08-16 16:55:00 |
5 |
0 |