Start Date Time

This data export field displays the start of the 5-minute period from which the licence usage totals are taken.

Historical Data Source

Organisation Licence Usage

Channels

       

Size (bytes)

8

Filter

None

Dimension

See Date and Time Dimensions (All Data Sources)

Key to symbols

Format

You can display the date and time in a choice of formats. You can also change the time zone in which the time is displayed.

These settings are available via the field's Settings button.

Example

This data export shows that six licences were in use across the organisation in the five-minute period that started at 16:50 on 2019-08-16.

Licence Type

Start Date Time

End Date Time

129

Agent Calls

2019-08-16 16:50:00

2019-08-16 16:55:00

129

Agent E-mail

2019-08-16 16:50:00

2019-08-16 16:55:00

129

OUTBOUND Agent

2019-08-16 16:50:00

2019-08-16 16:55:00

129

Inbound Agent

2019-08-16 16:50:00

2019-08-16 16:55:00

129

Recording

2019-08-16 16:50:00

2019-08-16 16:55:00

129

Supervisor

2019-08-16 16:50:00

2019-08-16 16:55:00