Processing Attempts Today

This data export field displays the number of times the record was processed by OUTBOUND on the day the call. This may be different to the value reported in ‘Processing Attempts’ if a daily retry restriction has been applied to the retry profile assigned to the campaign.

Historical Data Source

OUTBOUND Status Change

Channels

     

Size (bytes)

4

Filter

None

Dimension

None

Key to symbols

Example

This example relates to the following DATA MANAGEMENT table (as seen at the end of the campaign).

Name

Row ID

Number 1

szMisc9

Last Result

Row status

Row Sub status

Zack Oates

24906192

07700900432

Derek Flint

Other - No Opportunity

Complete

Call result not in retry profile

This data export report is for a scenario where an unsuccessful call to Zack was rescheduled for 15:42:25 on the same day and then at the same time the next day.

Processing Attempts Today

 

2019-12-20 14:41:59

Zack Oates

     

Active

Not Dialled active

2019-12-20 14:42:30

Zack Oates

1

1

2019-12-20 15:42:25

In Progress

Retry call result

2019-12-20 15:42:32

Zack Oates

1

1

2019-12-21 15:42:25

Active

Retry' active

2019-12-20 15:43:24

Zack Oates

1

1

2019-12-21 15:42:25

In Progress

Retry call result

2019-12-21 15:43:23

Zack Oates

2

1

 

Complete

Call result not in retry profile