Processing Attempts

This data export field displays the number of times the record was processed by OUTBOUND during the campaign. It corresponds to the 'Processing attempts' system-defined column in the DATA MANAGEMENT table.

Historical Data Source	OUTBOUND Status Change
Channels
Size (bytes)	4
Filter	None
Dimension	None

Key to symbols

Example

This example relates to the following DATA MANAGEMENT table (as seen at the end of the campaign).

Name	Row ID	Number 1	szMisc9	Last Result	Row status	Row Sub status
Zack Oates	24906192	07700900432	Derek Flint	Other - No Opportunity	Complete	Call result not in retry profile
Jean Gaddy	24906200	07700900145	Derek Flint	Other - No Opportunity	Complete	Call result not in retry profile

According to this data export report, the OUTBOUND call to Zack had been processed twice (as a result of a retry) on completion.

Status Change Date Time	Contact Name	Processing Attempts	Retry Date Time	Data Management Status	Data Management Sub Status
2019-12-20 14:41:59	Zack Oates	1		Active	Not Dialled active
2019-12-20 14:42:30	Zack Oates	1	2019-12-20 15:42:25	In Progress	Retry call result
2019-12-20 15:42:32	Zack Oates	1	2019-12-20 15:42:25	Active	Retry' active
2019-12-20 15:44:17	Zack Oates	2		Complete	Call result not in retry profile