Retry Date Time

This data export field displays the time of the earliest scheduled retry as determined by the campaign’s retry profile. It corresponds to the 'Retry date/time' system-defined column in the DATA MANAGEMENT table.

Historical Data Source	OUTBOUND Status Change
Channels
Size (bytes)	8
Filter	None
Dimension	None

Key to symbols

Format

Example

This example relates to the following DATA MANAGEMENT table (as seen at the end of the campaign).

Name	Row ID	Number 1	Retry date/time	Last Result	Row status	Row Sub status
Zack Oates	24906192	07700900432	2019-12-20 15:42:25	Other - No Opportunity	Complete	Call result not in retry profile

The data export report shows that an unsuccessful OUTBOUND call to Zack was rescheduled for 15:42 on the same day by the campaign's retry profile. The call at 15:42 was answered.

Status Change Date Time	Contact Name	Status Change Source	Retry Date Time	Data Management Status	Data Management Sub Status
2019-12-20 14:41:59	Zack Oates	Dial		Active	Not Dialled active
2019-12-20 14:42:30	Zack Oates	Dial	2019-12-20 15:42:25	In Progress	Retry call result
2019-12-20 15:42:32	Zack Oates	Dial	2019-12-20 15:42:25	Active	Retry' active
2019-12-20 15:44:17	Zack Oates	Dial		Complete	Call result not in retry profile