Agent ID
This data export field displays the unique storm-generated identifier of the agent who made the OUTBOUND call.
|
Historical Data Source |
OUTBOUND Status Change |
|
Channels |
|
|
Size (bytes) |
4 |
|
Filter |
None |
|
Dimension |
None |
Example
This example relates to the following DATA MANAGEMENT table (as seen at the end of the campaign).
Name |
Row ID |
Number |
szMisc9 |
Last Result |
Row status |
Row Sub status |
Zack Oates |
24906192 |
07700900432 |
Derek Flint |
Other - No Opportunity |
Complete |
Call result not in retry profile |
Jean Gaddy |
24906200 |
07700900145 |
Derek Flint |
Other - No Opportunity |
Complete |
Call result not in retry profile |
According to this data export report, dialler agent Derek Flint was assigned an ID of 75462.
|
Agent ID |
|||||
|
2019-12-20 14:41:59 |
Dial |
Active |
Zack Oates |
0 |
|
|
2019-12-20 14:42:30 |
Dial |
Complete |
Zack Oates |
Derek Flint |
75462 |
|
2019-12-20 16:07:49 |
Dial |
Active |
Jean Gaddy |
0 |
|
|
2019-12-20 16:08:21 |
Dial |
Complete |
Jean Gaddy |
Derek Flint |
75462 |
Remarks
The Agent ID is useful for distinguishing two agents with the same name.
The ID is written only to records with a Data Management Status of 'Complete'.