User ID
This data export field displays the user ID of the user associated with the CONTACT action.
Historical Data Source |
CONTACT Actions |
Channels |
|
Size (bytes) |
4 |
Filter |
None |
Dimension |
User ID |
Examples
This data export report shows the user IDs of the agents involved in a call. The call was first answered by an agent, and then transferred to a queue by this agent and then later to another queue by that agent.
User ID |
|||||
1906711638300490223 |
2018-07-19 16:50:45 |
consultation |
transfer_complete |
bas |
42722 |
1906711595356543306 |
2018-07-19 16:50:46 |
initial |
transfer |
cmilliband |
46457 |
1906711595356543306 |
2018-07-19 16:59:21 |
transfer |
transfer |
bas |
42722 |
1906711638300490385 |
2018-07-19 16:59:21 |
consultation |
transfer_complete |
sdodd |
63388 |
1906711595356543306 |
2018-07-19 17:07:11 |
transfer |
disconnect |
sdodd |
63388 |