This topic describes how to compose and send emails.
Email initiation method |
Instructions |
From the toolbar |
Click the button on the Toolbar. This displays the New Email Panel. Note: if the button is missing, you do not have the user right for composing emails. |
From your contacts list |
Ensure that the Comms Panel is displayed. If it is not, click the button on the Toolbar. Identify the contact on the panel's Contacts tab (use the search and filter controls at the top of the panel if required). A contact details stub is revealed below the contact's name. Click the contact's email address. This displays the New Email Panel with the To field prepopulated with the contact's selected email address. Note: if the 'New Email' panel is not displayed, you do not have the user right for composing emails. |
To remove an attachment, click its button. To remove an inline graphic, select it and then press the keyboard Delete key.
Note: when composing an email, you will remain in the 'Available' status unless you manually set yourself to an unavailable status. If you remain available, incoming contacts may be routed to you while you are composing the message.