Incoming Hourly Calls Chart
This report displays the distribution of incoming calls that were made to your organisation's access numbers by hour of day allowing you to easily identify the busy and quiet periods of selected days.
The statistic can be displayed in a choice of formats.
Basic Information
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Category |
General |
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Custom or data export |
Custom |
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Channels |
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Historical Data Source |
CONTACT Data Records |
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Supported formats |
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Dimensions and Metrics
The report is broken down by the Hour of Day dimension. The following metric is displayed for each hour:
|
Metric |
Description |
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Incoming Calls |
The number of external incoming calls to your organisation. |
Report Filters
None.