Marks the point in a script at which an inbound call is deemed to have been connected for billing purposes.
Answer Call
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Marks the point in a script at which an inbound call is deemed to have been connected for billing purposes. |
In a script, an incoming call is answered automatically when an action cell implicitly requiring active caller involvement is executed (for example, Menu, Play Media, Play Expression and Data Capture), or when the called party answers the B-leg of the call.
By positioning the Answer Call action cell at the appropriate part of a script, you control precisely when the call is answered. For example, you may not wish to bill the caller until the script has performed tasks in which caller interaction is not required (such as a database lookup).
None.
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Exit point |
Taken |
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[Complete] |
When cell execution completes. |