You can see a breakdown of your personal activity based on the time spent handling interactions and the durations spent in different availability statuses on any day in the rolling seven-day period.
Availability and interaction-handling metrics as configured by your storm administrator are displayed in the boxes near the top of the panel. Below this is breakdown of the durations you have spent in different statuses during the course of today.
Note: status changes may take up to five minutes to appear in the list.
You can filter the list of statuses by selecting a status from the All Activity options list and then clicking the button. If the panel is displaying today's statistics, use the button to update the panel to show the latest values.