See Agent Group Statistics

You can see a set of real-time statistics for all agent groups of which you are a member.

1. Click the  button on the Toolbar.
2. In the Activity Log Panel that is displayed, click the Group Statistics tab.

Note: in some deployments, the Group Statistics panel may be displayed instead of a tabbed Activity Log panel.

The tab displays real-time statistics for the agent groups. 

3. Observe the values in the agent groups. If you are a member of several groups, use the scroll buttons at the bottom of the panel to see the statistics in those groups.

4. Click  to close the panel when you have finished viewing statistics.