VIEW Administrator and Supervisor Roles

In VIEW, storm administrators create and configure dashboards so that they can be used by storm supervisors. The main functions are shown below.

 

 

 

 

Dashboards

storm administrators

(administration functions)

 

Design dashboards and reports

Schedule exports

Control access to VIEW features

storm supervisors

(day-to day monitoring functions)

 

View dashboards

Download historical reports

Monitor agents

Manage dashboards (limited)

Start and stop OUTBOUND campaigns

A detailed list of administrator and supervisor tasks is available in the Tasks by Category section.