Start Stopwatch

Use this in conjunction with a Read Stopwatch action cell to measure the time taken (to the nearest one tenth of a second) for the script to progress from one point to the next. For example, to measure the time a caller spent listening to a prompt or the length of a transaction.

Properties

To start a stopwatch, you must create a new one or select an existing one.

Create new stopwatch name/Use existing stopwatch name

A stopwatch name must:

• Be unique within the script

• Begin with a letter

• Contain the characters a-z, A-Z, 0-9 and _ (underscore) only.

• Not contain spaces.

Stopwatch start mode

Select 'Create new stopwatch name' for a new or existing stopwatch that should begin measuring from 0 seconds at this point in the script. Select 'Use existing stopwatch name' to resume a stopwatch that is configured to 'pause' by a Read Stopwatch action cell earlier in the script.

Exit point