Alerts the storm Networks Operation Centre (NOC) about a serious fault requiring immediate attention such as outbound call failure.
Raise Alert
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Alerts the storm Networks Operation Centre (NOC) about a serious fault requiring immediate attention such as outbound call failure. |
It functions only by prior arrangement with your local support representative who will provide you with a number to help the assigned support engineer identify the alert.
Alert Number
Enter the provided alert number.
Alert Description
Enter a description for the alert.
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Exit point |
Taken |
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[Complete] |
When cell execution completes. You can route this to a Play Media action cell explaining the problem and asking the caller to call later, for example. |