Route to Service

Routes a communication to another FLOW script or to an external service module containing functionality that is not currently available in FLOW.

Properties

Response Service

Use this to send communications to the selected FLOW service. As control is not passed back to the FLOW script, there are no properties or exit routes to set.

Custom Service

Use this to send communications to the selected external service module:

Specify any input/output parameters to be used as advised by your support representative (see below).

Input Variables

Use this section to build a list of variables to pass to the custom service module. In the Name field, enter the parameter name to be used by the service application (prefixed by =). In the Value field, provide the value (a literal value or a variable). Click Add to add the Name/Value pair to the list below.

Output Variables

Use this section to build a list of variables that store data returned from the custom service module.

In the Name field, enter the name of the parameter returned by the custom service module. In the Value field, provide the variable to store the value. Click Add to add the Name/Value pair to the list below. The stored value is now available for further post-call processing in the script.

Exit point

An optional exit route is available when you save the action cell properties with a 'Custom Service' configuration. This allows control back to pass back to the script.