Removes the call from the count accrued against a cap object's maximum concurrent calls limit when the call ends.
Release Cap
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Removes the call from the count accrued against a cap object's maximum concurrent calls limit when the call ends. |
This allows a new incoming call to enter the script without having to wait for the previous caller to disconnect (who might be completing a questionnaire, for example).
Cap objects are set up in storm Response. See the storm RESPONSE User Guide.
Specify a cap object
Select the cap object against which to remove an accrued count.
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Exit point |
Taken |
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[Complete] |
When cell execution completes. |