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  3. Create Global Variables for storm FLOW

 

Create Global Variables for storm FLOW

Note: the functionality described in this section is enabled at organisation level by Content Guru. See your Content Guru support representative if you wish to make this functionality available. You are not able to access the functionality described in this section while logged in to a child organisation from a parent organisation using the assumed identity of a child-organisation user.

Global variables are used in FLOW to store items of data that are defined at organisation level, such as disaster recovery flags, rates for currency conversion, or information on pricing or service levels. They are useful for creating FLOW scripts that dynamically adapt service routing across multiple scripts, for example a dial-in line activation or de-activation service.

Global variables are defined centrally in STUDIO, and updating the value of a global variable affects all FLOW scripts referencing that variable.

Note: once you have created a variable, you can only change the value. 

  1. From the STUDIO main screen, select Service Configuration > FLOW Global Variables.

  1. The system lists all the global variables that have been set up on your system already.

Create a New Variable

  1. Use the line of blank fields at the bottom of the screen to define the new variable.

  1. Provide it with a name, a variable type, and a value.  (The name cannot begin with an underscore character.)

Note: Content Guru recommend that you use the same naming conventions for global variables as for local variables, described in the FLOW User Guide. The same size limitations apply to global variables as to system variables, described in the FLOW User Guide. Given that the name identifies the purpose of the global variable to the FLOW script developers who will use it and to the storm administrators who will amend its value, Content Guru recommend that you provide meaningful names.

  1.  Click the + button to save the new variable (and display a new line of blank fields, for the next variable).

Change the Value of a Variable

  1. Type in the new value. 
  2. Click the  button that appears on that line

The new value comes into immediate use.

Delete a Variable

Click the  button on the relevant line.

The deletion fails if the global variable is currently being used by one or more FLOW scripts.