Introduction

STUDIO™ is the graphical user interface serving as an entry point for all storm configuration. Use it to:

• Configure initial routing for incoming communications (see Routing Tasks)
• Perform general administration tasks (see General Administration Tasks )
• Configure some elements of OUTBOUND™ campaigns (see OUTBOUND)
• Access licenced storm products (UC and CONTACT™, OUTBOUND, FLOW™, DATA MANAGEMENT, RECORDER™ and VIEW™). These products are documented in their respective user/configuration guides.